Frequently Asked Questions

Find answers to common questions about our personalized pet care services.

What is Pawsome?

Pawsome is a concierge service offering a wide range of pet care options, from dog sitting and cat sitting to specialized services like behavioral assessment and wedding packages.

How do I book a service?

You can explore our services on our website and book a free consultation call with our customer service concierge to discuss your pet's needs.

What types of services do you offer?

We offer dog and cat sitting, walk adventures, boarding, behavioral assessments, pet photography, training, end-of-life support, and more.

Do you provide transportation for pets?

Yes, we offer chauffeur services to safely transport your pets to and from your venue.

How do you ensure the safety of my pet?

Our caregivers are trained in pet first aid and CPR, and we prioritize your pet's health and well-being with time-real updates and cage-free environment.

What if my pet has special needs?

We have expertise in caring for pets with special needs and tailor our services to meet their specific requirements.

Can my pet be part of my wedding?

Absolutely! We offer wedding packages that include handling, care, and accompaniment for your pet during the ceremony, photo shoots, and interactions eith guests.

What does the wedding package include?

Our wedding package includes pre-arrival and on-sit breaks, monitoring your pet's body language, ensuring they are picture-ready, and providing behind-the-scenes photos and videos.

How do you match caregivers with pets?

We use a science-based matchmaking process developed with pet behaviorists and human psychologists to ensure the best fit for your pet.

Can I meet the caregiver before booking?

Yes, we offer a free Meet & Greet with your selected caregiver to ensure you and your pet are comfortable.

How can I contact Pawsome?

You can reach us at [email protected] or call us at 1-866-222-3022.

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