Pawsome is a premium pet concierge service that matches pet parents with expertly trained caregivers. We specialize in personalized, private, and professional care through our Dog Concierge, Cat Concierge, Business Concierge, and Education programs.

A pet concierge is a dedicated, certified professional who provides private, one-on-one in-home care for dogs and cats. Unlike traditional pet sitting or boarding, a concierge follows your pet's existing routine, administers medication when needed, and provides detailed updates throughout every visit. At Pawsome - Your Pet Concierge, each pet is matched with a specific concierge based on temperament, energy level, and care requirements,  ensuring consistency, trust, and personalized attention every time.

Pawsome - Your Pet Concierge is a private pet concierge service, not a traditional pet sitting company. The key differences: every concierge is certified in pet first aid and CPR, commercially insured, and matched to your pet through a structured assessment process. Care is always one-on-one, your concierge is never responsible for other pets during your booking. We provide documented updates with photos and detailed notes after every visit, and we follow your pet's exact routine rather than fitting them into a generic schedule.

We currently serve Montreal, Toronto, and Vancouver. We are launching soon in major metropolitan cities across Canada. .

We offer an unparalleled suite of premium dog services, essential for today's discerning pet parent. Our offerings include private dog walks and enrichment visits, luxury private home boarding, flexible overnight dog sitting (available for short and extended stays), and exclusive wedding services. All care is fully customized for puppies, senior dog care, and special-needs dogs, ensuring expert support at every life stage.

The Cat Concierge provides complete, customized feline care for all ages—from kittens to seniors. Our specialized services include in-home cat sitting, feline enrichment, overnight cat care (short-term and long-term stays), and precise support for feeding, litter maintenance, and medication administration. We also provide tailored support for shy, anxious, or senior cats, focusing on comfort and low-stress routines.

The Signature Concierge Program is Pawsome's year-round program for pet parents who want consistent, ongoing care from a dedicated team. They will receive priority scheduling, a familiar concierge who knows their pet's routine, and premium support throughout the year. It's designed for pet parents who value continuity and a long-term relationship with their care provider.

Pawsome On-the-Go is a flexible concierge service for pet parents who need occasional or last-minute care. It provides the same trusted, one-on-one service as the Signature program but on a per-visit basis, ideal for travel, busy weeks, or unexpected schedule changes.

Yes. Every Pawsome concierge is certified in pet first aid and CPR through recognized Canadian programs, and Pawsome - Your Pet Concierge carries commercial liability insurance. Our concierges are also trained in animal behaviour awareness, medication administration, and emergency response protocols.

Pawsome - Your Pet Concierge uses a structured matching process to pair every pet with the right concierge. It starts with a First Class Assessment where we learn about your pet's personality, routine, medical needs, and preferences. Based on that, we match you with a concierge whose experience and temperament are the best fit. Before care begins, you meet your concierge during a Meet & Greet so your pet can build trust in their own environment.

Our core mission is to help your business succeed by strategically navigating the pet-inclusive landscape. We provide the expertise to define, implement, and elevate your pet policies, turning them into a competitive advantage.

Getting started begins with a free consultation. You can request one through our website or contact form. We'll discuss your pet's needs, answer your questions, and determine whether Pawsome - Your Pet Concierge is the right fit. There's no obligation, just a conversation about what your pet needs.