Signature Dog Concierge Care Plans
For pet parents who value consistency, a dedicated care team, and a higher standard of care every day.
The Pawsome Meet & Greet
This complimentary visit allows us to meet your dog, review routines and health needs, and confirm all household and care details to ensure a seamless experience.
Select Your Concierge Plan
Every plan includes a complimentary initial visit, no weekend surcharges, a team of certified caregivers, and real-time visit updates.
Essential
FOUNDATIONAL CONCIERGE CARE
When you're away occasionally
- One complimentary initial visit
- Preferential rates
- No weekend surcharges
- Real-time updates for every visit
Premium
WHEN YOU TRAVEL OFTEN
Refined care and priority access
- Two complimentary initial visits
- Preferential rates and priority access
- Flexible scheduling and cancellation
- Dedicated concierge support
Platinum
FULLY MANAGED CONCIERGE CARE
For ongoing, high-touch support
- VIP Lifestyle Assessment
- Exclusive access to curated benefits
- 7-day concierge support
- Dedicated platinum care team
The Signature Comparison
A clear comparison to help you choose the care plan best suited to your lifestyle.
| Feature | Essential | Premium | Platinum |
|---|---|---|---|
| Preferential Rates | Yes | Access to Packages | Highest |
| Initial Visits | 1 Included | 2 Included | 3 included |
| Priority Access | Standard | Priority | Highest |
| Scheduling & Cancellation | Standard | Flexible | Most Flexible |
| Concierge Access | Weekdays | Weekdays | 7 days |
Not sure which plan is right for you? Speak with a concierge.
Your Concierge Journey
Care Assessment
We get to know your pet, routine, and needs with care and intention.
Concierge Team
Your concierge manages every detail, so you feel supported from day one.
Meet & Greet
Meet your carefully matched caregiver and begin building trust and comfort.
Your Care Begins
Your concierge experience begins with thoughtful, tailored support.
Pet parents trust Pawsome
"Professional, loving and incredibly dependable. We don’t know what we’d do without them."
PATTY & JORDAN L. - DOG BOOGIE
"Had such an amazing experience. I felt happy and reassured by all the pictures and videos sent."
MARIA O. - CAT LOLA
"The Pawsome team were absolutely stellar through the entire experience. Thank You!"
ALEXANDRA P. - DOG PITA
"Pawsome is not just a vendor, they're a true extension of the Hotel X Toronto experience."
STEVEN H. - CLEF D'OR, HOTELX TORONTO
"Couldn’t ask for better! They go above and beyond every single time. Thank you Pawsome!"
ALICIA L. - DOG SUNNY
"Because of them I had peace of mind while on my honeymoon! Thank you guys so much."
CHRISTINA C. - CATS TYGO & NALA
Have Questions?
We Have Answers.
Our FAQ section gives you clear, helpful answers to the most common questions, making every part of your concierge experience simple, transparent, and stress-free.
What is Pawsome – Your Pet Concierge?
Pawsome is a premium pet concierge service that matches pet parents with expertly trained caregivers. We specialize in personalized, private, and professional care through our Dog Concierge, Cat Concierge, Business Concierge, and Education programs.
What is a Pet Concierge?
A pet concierge is a dedicated, certified professional who provides private, one-on-one in-home care for dogs and cats. Unlike traditional pet sitting or boarding, a concierge follows your pet's existing routine, administers medication when needed, and provides detailed updates throughout every visit.
How is Pawsome different from a pet sitter?
Pawsome is a private pet concierge service, not a marketplace. Every concierge is certified in pet first aid and CPR, commercially insured, and personally matched to your pet through a structured assessment process. Care is always one-on-one, and we follow your pet's exact routine.
Which cities do you serve?
We currently serve Montreal, Toronto, and Vancouver. We are launching soon in major metropolitan cities across Canada.
How do I get started with Pawsome?
Getting started begins with a free consultation. We'll discuss your pet's needs, answer your questions, and determine whether Pawsome is the right fit. There's no obligation, just a conversation about what your pet needs.